We have following software installed individually on four machines
1 arcgis portal
2 federated non hosted arcgis server
3 federated hosted arcgis server
4 arcgisdatastore
The issue is with the federated arcgis server, second machine. We have noticed that on panning, zooming webmaps in a desktop browser, is causing the arcgis server to slow down and eventually services don't respond. the windows service for arcgis server is terminated, while we see the arcsoc processes are still around, almost all of them,
this machine has resources in terms of ram and cpu, page file space option is set to automatically grow.
On the IIS event viewer application log, we are seeing these errors in particular:
"Windows successfully diagnosed a low virtual memory condition. javaw.exe, arcsoc.exe and w3wp consumed x amount of bytes"
"ArcGIS Server terminated unexpectedly, it has done this 2(tries) "
This is what the error in the dmp file says: The thread tried to read from or write to a virtual address for which it does not have the appropriate access
We currently have a case with esri support and have been providing logs and any error messages so far.
If anyone has any ideas, please kindly share.
Thanks!