Hi Courtney,
The CNAME change has been carried out to opendata.arcgis.com as shown below…..
I have made this change for you.
It looks as though whomever is in charge of the “arcgis.com” domain, has CNAMED “opendata.arcgis.com” to “prod-lb-2146348344.us-east-1.elb.amazonaws.com”.
Below is the output confirming the change is in effect:
C:\Windows\System32>ping geoportal.statistics.gov.uk
Pinging prod-lb-2146348344.us-east-1.elb.amazonaws.com [52.205.61.98] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 52.205.61.98:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Windows\System32>ping opendata.arcgis.com
Pinging prod-lb-2146348344.us-east-1.elb.amazonaws.com [52.73.19.216] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 52.73.19.216:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Windows\System32>
So I have added the custom URL geoportal.statistics.gov.uk into the site configuration, like so…
It worked fine it didn't say the site was already registered. I pressed Okay
However, when I press the save button on the site configuration page I get a different error as shown in the screen shot
So I don't know if the custom domain has saved or not?
On checking the URL geoportal.statistics.gov.uk it still takes me to http://opendata.arcgis.com/about
I have tried saving the site configuration on a different PC but I can replicate the error above.
Matt