*Edit*: There are 3 instances of ArcGIS Monitor Running in task manager.
Hello All,
I have ArcGIS Monitor installed and authorized. However, when I try to access the setup site "https://monitorserver.domain.com:30443/arcgis/monitor/setup" or click on the shortcut I keep getting the following error:
I have done all of the standard things like reboot the server, clear browser cache, uninstall/reinstall (as an administrator), tried a different browser and ran a modified installation. All of that and I still can't reach the site.
I then called in a coworker for some assistance and they suggested trying through http but the same result. we then got looking to see if those ports were open. I ran a netstat -ab command, copied the results into Word and tried searching for port 443 or 30443. Neither one was listed. I then googled how to open ports in windows server. Went to administrative tools<windows defender firewall with advanced security<inbound rules and proceeded to add a rule for ports 443 and 30443. Once again tried to access the site but still no luck. I then got into the properties of those rules and noticed a "programs and services" tab. Clicked on that and set the service to the ArcGIS Monitor service but still no luck.
One last thing I tried was to stop IIS from running but that also had no effect. I am pretty sure it must be a setting on my server but I have run out of ideas as to what or where to look. Thank you in advance for any ideas we haven't thought of.
Thank you,
Chris