Imagine a common scenario: a map service has stopped, perhaps due to some accident. However, the application is still using the service, and when it accesses the service, it gets a request response of 500:[ Error: Service XXX/MapServer not started Code: 500.] ArcGIS Server generates a log with the warning level:[ Unable to process request. Service XXX/MapServer not started.] In this case, I think ArcGIS Monitor should generate an alert so that the administrator can check the status of the service in time to avoid serious consequences. Surprisingly, ArcGIS Monitor does not generate any alerts for this case. (Is this correct? Is there an additional setting that I didn't notice?)
I tried to analyze this problem, and I think there are two reasons, the first reason is that ArcGIS Monitor doesn't count this kind of failed requests as failed requests, so even though I added the Request Failed(req) Metrics, it still didn't generate any alert. The second reason is that ArcGIS Monitor does not generate alerts for ArcGIS Server warning level logs. I know that earlier versions such as ArcGIS Monitor 10.8.1 could generate alerts for different levels of logs, however, for version 2023.1, I did not find such a setting.
Any suggestions please? I would like ArcGIS Monitor to be able to generate alerts for this situation.
Thank you!