Do you know if this is expected behaviour…
We have two recent examples of AGOL web maps that ceased to be usable when the basemap image service was stopped by the service provider.
One was using imagery provided by AAM and the second case was using Nearmap. In both cases the image service was set as a basemap. In both cases the service provider stopped the service before the service was removed from the map. The project using the AAM imagery had reached the expected end of contract, the Nearmap service was a short trial.
In both cases the AGOL map could not be opened at all for editing or viewing. This error displays, then the map reverts to an empty “My Map”:
We do not get a broken link, and the map cannot be edited.
Is this working ‘as designed’ ?
(Recovery is to ask for the service to be enabled long enough to remove it. Long-term prevention is to make sure the base map is removed before the service ends.)