ArcGIS Online automatically reordering fields in pop-up

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10-25-2023 08:28 PM
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JessicaGough
New Contributor III

ArcGIS Online is automatically reordering fields into alphabetical order in pop-ups, rather than retaining the field order we set in the database prior to publishing.

This is an extremely annoying and inconvenient issue - which seems to only have appeared recently with the latest AGOL updates. Previously, field order was retained in the pop-ups once services were registered in AGOL. 

We deliberately set the desired order of fields in the database prior to publishing to minimise the time-consuming task of configuring pop-ups in AGOL as much as possible.

Where we have services which have a large number of fields, the time cost of reordering the fields is very large.

We are already aware of other configurations set in Pro which do not flow through to AGOL, but field ordering was previously one configuration that actually worked as it should, so it's painful to see that even this is no longer functioning properly.

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