Kirsten,
I appreciate all of your help with this. I'm still having trouble. I have been given Publisher rights:
I am logged into my ArcOnline account:
I do have the Network Analyst extension on (if I even need it):
I've restarted the computer multiple times. I've made new projects to see if that would work. I've successfully completed a Summarize Nearby measuring distance in kilometers--it took almost a minute to complete, but it buffered and wrote the feature, and results popped up on the map and in my geodatabase. Any clues why Summarize Nearby using driving time would specifically not work? Prior to the 1.1 update, another user in our GIS department successfully ran this type of analysis. He was signed in, listed as a Publisher, and I'm not sure what extensions he had on or off. After 1.1, he was still signed in and listed as a Publisher, but it did not work.
I guess my questions would be as follows:
1. Straight line measurement is working, but drive time is not. What specific thing is so different between the two that my settings should be different to use drive time? I do GIS, not software, but I can't think of anything that would work for straight line that wouldn't work for drive time.
2. If this worked last week prior to the 1.1 update, what changed to make it not work now? I know updates come with patches and changes and are intended to make things easier, and that they sometimes introduce new issues that will need to be worked out. What could have changed in regards to this tool between 1.0 and 1.1?
Thanks so much for sticking with me and trying to help me through this. It's frustrating as a user to have these things not work, but wonderful to have a great staff ready to help!