Why is ArcGIS PRO so slow to cancel a simple geoprocessing tool ?

12940
29
07-19-2019 01:58 PM
JoabelBarbieri
Occasional Contributor II

Anything you try to cancel in ArcGIS PRO it just gets hanging and spinning and it won't cancel quick. It seems PRO tries to finish the process before cancelling which is a HUGE waste of time and resources and you have to kill the exe and restart every time !

Example where I canceled and it's spinning for MORE than 15 MINUTES !!!

29 Replies
TimWillson
New Contributor II

I'm having the same problem with just doing a buffer, Pairwise or Standard. Something that takes 5 seconds in ArcMap never finishes or takes hours. And as everyone else mentioned, good luck cancelling.

Marie_Ducharme
New Contributor III

LOL. Original post in 2019...and still no suggestion from ESRI? Wow, that's should be embarassing for ESRI. I'm faced with the same issue, I am running a tool, and my processing extent was not set properly, and the are it's processing is HUGE....so I need to stop it. Yesterday, I stopped it and my application was hanging for hours. Finally had to close from the task manager...

So this AM, I figured I would try a different method. This is my first "hit" in google....lol...really, there is no fix?

dajaho
by
New Contributor II

It would be really nice to be able to quickly cancel processes, just having this issue right now. Stopping the process through Task Manager would risk losing data.

0 Kudos
ExDonovan
New Contributor

I've been having this problem lately too. Mostly with raster processing for statewide features so it may be a size issue, but happened with Create Constant Raster too which is strange. 

0 Kudos
tschwartz_RES
New Contributor

Adding to the list of folks here.

Can ESRI please do something about this? Its been 4 years in this thread with no resolution. 

This needs to be solved.

oddpython
New Contributor

If I added up all the computing time that I've wasted running a tool, only to realize much later that it won't run (but the program won't explain to you why it's not running nor give you a notification when it's stuck) then cancelling said tool, only to realize later that it won't cancel, having to terminate the program and re-do everything previously (because no autosave), I would have enough time to study and become a software engineer, apply to work at ESRI, pass an interview, start working there, and fix the problem myself.

DouglasRaybuck
New Contributor II

Feb 2024 - Still a huge problem. Does not seem to matter which tool I'm using as the problem is widespread (currently it's the Distance Accumulation tool), canceling an operation takes forever or just never seems to happen at least after hours of waiting and eventually I'm forced to force-close the program in task manager. Major time suck and I hope the problem is fixed one of these years. 

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DouglasRaybuck
New Contributor II

Update - It's the next day and ArcGIS is still "Canceling". 

rifka
by
New Contributor

Having the same problem, repeatedly. I'm working with a big dataset and anytime I do anything and then try to cancel it I just have to restart arcgis pro. please someone fix this.

Jeff-Reinhart
New Contributor III

Was reminded today how fun a problem this is. The silence from Esri is deafening.