Hi Owen -- We are currently having an issue publishing custom themes.
When we build a story map for an outside client, we are invited into the organization, and a "Publisher" user type is set up for us in their system according to what we've been told.
We have built and applied custom themes in the past without any issue. Now, we are unable to publish and apply a custom theme, and from what we are aware, the setup should be the same in terms of the Publisher user type set up for us.
Is there an additional step others may have taken prior in order to give us this capability? Since everything is set up on their end, it's hard for us to know what was done in order for us to be able to publish and apply these themes before.
Thanks!