I think the problem is with the linkage to the gmail account.
Strange things happened when the group of students (who don't have the association account, was not in my school) made a new account using the option to lig in with gmail:
- some could log in immediately, so with their gmail they came into the platform of story maps
- others logged in with their gmail but instead of arriving at the start page of the story maps platform they got a window stating to make a new public account - as if the login with gmail didn't work, so they made a new public account
but - and this is strange - appartently their first attempt with gmail did work. So they should have denied that new window, or in fact that shouldn't have appeared.
And this caused the problem that after a week the student didn't know anymore which account she used and was afraid she lost everything
Luc