Hi jose,
I noticed that you mention that:
> camera sometimes came in black
Does this mean that the camera actually works sometimes?
Can we clarify how often it does work vs how often it does not work?
- Camera works none of the time
- Camera works some of the time
- Camera works most of the time
When the camera does not work, can you describe how you're operating Survey123.
Could it be that you're tapping the Camera icon twice?
Stephen