Aaron,
Thanks for your response.
We have the refresh interval on the tracker layers set at .1 minutes in the web map. We are using both iOS and Android products to test.
The only time it seems to work is when we refresh the page manually.
Also can tracker be shared with the public? The project we are working on is a Santa Tracker so we want this to be viewable to the public so they can see where Santa is along a float route through our local municipality.
Thanks again.