Our office uses Arc Reader 9.3.1 on several workstations for the staff and public to use. I have one of the public workstations that will no longer allow Arc Reader to run. The PC is using Windows XP and has been working great for a while.
Recently Arc Reader failed to run. I get the following message.
"Unable to start the application due to a bad application configuration.
Delete the Arcreader.ART file and restart the application."
I cannot locate this ART file anywhere. I have completely unistalled the program and re-installed ArcReader 3 times, with no luck in getting the program to run again.
Does anyone have suggestions on how to repair this problem?