Business Analyst (License not available) yet we have the 10 .sdlic file installed

Discussion created by dms8md23 on Sep 21, 2011
Latest reply on Jul 12, 2012 by Alagappan
I can't check the Business Analyst extension (it says: (License not available)) yet in ArcGIS Administrator -> Data Licenses our license says BA10_US_Basic_2010, and all the info is right there.

Has anyone else had this problem before?