Hello All,
So my organization has fully moved over to ArcGIS Pro. We still have Arcmap on three computers; my laptop, a desktop, and a virtual computer. We have over 18 years worth of projects on it and use some still as we are moving projects over to PRO. We literally were using Arcmap this morning fine and came back in the afternoon after a meeting and found it would instantly crash on all three computers the minute you clicked on it.
- Licenses are all single use
- All three computers have an Nvidia card
I scoured everything on the forums I could find about ArcMap crashing. I have been through 2 tiers of support and have an active case open. Tried all suggestions.
If I disable my Nvidia card it will open(which video card issues is one of the common problems). However, I lose all my monitors if I disable my Nvidia card. After talking with some of my IT staff I think maybe a Microsoft patch has came out that might have killed Arcmap using Nvidia cards. IS ANYBODY else having an issue??? This started for us at today 1/18/2024 in the afternoon?
Killing our Nvidia cards is not an option. I reinstalled Arcmap and updated Nvidia driver to no avail. The only way arcmap runs is to disable Nvidia card under device manager. Curious if anybody else is having this same problem which came out of nowhere?
Thanks,
Joel Logan, GISP
Jackson County Georgia